|
PRIVACY
Lightaccents.com is committed to protecting your privacy. We do not sell or share your confidential information with any other party. We hate it when we end up on someone�s junk mail list after placing an order so we certainly wouldn�t do it to you.
Your confidential information will only be used for the following:
- To place and status your order
- To provide customer service and technical support assistance
- To occasionally send e-mail's on specials, promotions and clearance items
if you choose to receive this information
WEBSITE SECURITY
We use the latest SSL Encryption technology to protect the information given to us by our customers. lightaccents.com uses thawte to protect our site. This means your information is transmitted to us utilizing the highest degree of security that is currently available.
SALES DEPARTMENT
Not sure which product to purchase?
One of our experienced Sales Advisors will be happy to assist in making a selection. You may also place your order by phone.
Main: 201-222-2565 � Option 1
E-mail: support@mail.lightaccents.com
CUSTOMER SERVICE DEPARTMENT
Customer Service is the cornerstone to any successful business. The key to our success does not rely on price alone, but also on the ability to service and support our customers thru all phases of each transaction. Each e-mail or phone call to Lightaccents.com is issued a ticket number. Our commitment is to respond to our customer�s issues within 24 hours.
Our team of professionals will do everything possible to make sure your experience with Lightaccents.com is as simple as possible. We want you to keep coming back, and the only way to accomplish that is to make sure our customer service is unmatched in the industry.
Main: 201-222-2565 � Option 2
E-Mail: support@mail.lightaccents.com
Hours of Operation
OPEN: Monday � Friday; 8:00AM to 4:30PM - Eastern Standard Time
CLOSED: Weekends and major holidays.
BILLING AND PAYMENT
We accept the following Credit Cards:
VISA, MasterCard,
We do not add a surcharge for credit card purchases
In order to expedite your order we need the following information:
- Your name as it appears on the credit card
- Your credit card billing address, as it appears on the
credit card statement.
- Your daytime phone number
- Your credit card number
- The 3 digit number on the back of the card.
- If any of this information is incorrect it may cause a delay
in processing your order.
- If you wish to have your order shipped to an address other
than the credit card billing address, additional verification
will be required and this may delay your order. This additional
verification is for your protection as it insures that the person
placing the order is the owner of the credit card. All credit
cards must be from a US Bank or other verifiable source.
We also accept the following methods of payment:
Cashier's checks or wire transfers.
All checks must clear the bank before we ship your order.
Please contact our Customer Service Department for more details.
INTERNATIONAL CREDIT CARDS & INTERNATIONAL ORDERS
We do not accept International Credit cards or process orders outside the U.S. at this time.
SALES TAX
Sales tax will be charged if your order is shipped to a New Jersey address.
All orders shipped out of state are non-taxable at this time.
Resellers with a valid New Jersey Seller�s Permit may submit a Resale Certificate for tax exemption. Call Customer Service & Support for details before placing an order.
Customer Service Department: 201-222-2565 � Option 2
|